Felicity

August 30, 2025

Founder of Emergent Thinkers: Dr. Felicity Healey-Benson, BSc, PGCE, MBA, MA (HRM), DBA, PG Dip CIPD, Dip. NLP, SAC. Dip, FHEA

An education consultant, academic, and practitioner with a dual-career background that bridges strategic leadership and operational excellence.

My background

A then new graduate of the London School of Economics, I began my career at Unipart as a Kaizen Technician and later a Continuous Improvement Engineer, supporting culture change and embedding continuous improvement principles across all operations. I then migrated into business improvement consultancy and Learning & Development, working across a number of sectors including not-for-profit, local authority, commercial, and e-commerce environments.

I have engaged in a number of lead L&D roles for hi-growth organisations including the Gwalia Group (non-charitable & charitable housing) and Amazon, supporting the establishment and embedding of processes within Amazon’s then largest UK facility in Swansea.

My expertise has been built upon academic and work- based programme teaching experience, with specific expertise in leadership and management development, including a sustainability agenda. Undergraduate and postgraduate modules developed and delivered include leadership & management, business and enterprise, HRM, and marketing, as well as professional qualifications accredited by the CIPS, CIM, CMI, CIPD, and ACCA. I have delivered face-to-face, blended, and online programmes. I am an experienced and pragmatic facilitator, trainer, and manager with well-developed communication, interpersonal, and leadership skill.

My doctoral research skills are informed with academic, business, strategy development, and project management career experience.

Professional Associations

Academic Associate Member of Chartered Institute of Personnel and Development
Associate Member of Chartered Institute of Marketing
Higher Education Academy Fellowship
Vitae Membership
ICDE (International Council for Open and Distance Education) Membership
EDEN (European Distance & Learning Network) Membership
EntreComp Champion (EntreComp 360/ Bantani Education)
Co-founder: hanfod.NL (with Dr Mike Johnson) (phenomenology learned society)
The British Society for Phenomenology Membership
Treasurer: hanfod.NL
Co-Chair of hanfod Networked Learning Event 2021 (#hNL21)
Co-founder (with Professor David A. Kirby): The Harmonious Entrepreneurship Society
Member of the EntreCompEdu Steering Group 2020-2023
Member of The Sustainability Network
Member of Advancing & Evaluating the Societal Impact of Sciences (AESIS) Network
Member of The British Academy of Management
Founding member of Llanelli Township (a community benefit society) – Active May 2024- May 2025
Director, Community Science International Wales (CSI Wales) (a community benefit society) term until May 2025
Member of the Scientific Association for Entrepreneurship Education
Member of UWTSD’s cross faculty Humanities Development Board
Doctoral Supervisor